Return and Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not satisfied with your purchase for any reason, you may return it to SPR Trader for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 14 days of the purchase date. All returned items must in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at support@sprtrader.com to obtain a Return Merchandise Authorization (RMA) number. Support will email you an RMA number and instructions for shipping. Place the item securely in its original packaging and mail your return to the following address:

SPR Trader LLC

Attn: Returns

RMA # 

596 Charles St.

Suite 23

Providence, RI 02904

United States

Return Shipping charges will be paid by SPR Trader LLC.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. please allow at seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on you credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products. please contact us at the contact details below to arrange a refund or exchange if possible. 

QUESTIONS

if you have any questions concerning our return policy, please contact us at:

Support@sprtrader.com